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Before COVID, IntrCity income increased six times, to INR 290 Crores

Before COVID, IntrCity income increased six times, to INR 290 Crores

For the fiscal year 2022–2023, IntrCity has reported a startling increase in pre-COVID revenues of 573%, along with an equivalent rise in operating margins. The company’s exceptional financial success underlines its position as a market leader in intercity travel and indicates the rising demand for its services.

With a vast network spanning 14 states, IntrCity is well-positioned for ongoing success and expansion in the quickly changing inter-city travel market. With a 1.2 billion passenger-kilometer capacity, IntrCity SmartBus managed to maintain an amazing average occupancy rate of 91%.

With repeat customers accounting for 50% of daily sales, the booking ratio emphasises client loyalty. Additionally, one-third of reservations are made directly through IntrCity’s mobile application and website, demonstrating the ease of use and convenience that these platforms offer. These figures highlight IntrCity’s capacity to draw in and keep clients while utilising technology to speed up the reservation process and raise client happiness.

Notably, the business, which ended last year with -5% EBITDA, is expected to record its first full year of profitability in FY23–24. This noteworthy accomplishment emphasises IntrCity’s dedication to sustained growth and success and further confirms the company’s financial future.

The need for safe, dependable, and economical shared road mobility has been amply underscored, in our opinion. We are really appreciative of the positive feedback from customers and are dedicated to become the go-to option for travellers across India, said Manish Rathi, co-founder of IntrCity.

“Bus travel is expected to predominate the inter-city mobility landscape given the government’s large efforts in improving the road network. We see significant room for expansion on both old and new routes. Added he.

The business has centred its brand on innovation, dependability, and customer comforts including on-board restrooms, cosy boarding lounges, and skilled bus captains.

IntrCity SmartBus takes pride in offering features that are firsts in the industry to further enhance the travelling experience. For instance, the ability for travellers to reschedule their trips now provides flexibility and convenience. Additionally, the company has developed a pre-order food service at pit stops, ensuring speedier service and enabling consumers to select from a consistent menu with prices while also giving them the opportunity to rate and evaluate the pit stops.

Source: traveldailymedia

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