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In Singapore, Emirates celebrates the introduction of Premium Economy

Emirates gave a tour of one of its upgraded four-class A380 aircraft today to commemorate the opening of its Premium Economy service in Singapore. Guests were given a guided tour of the brand-new product as well as the improved interior across all cabin classes on board the Emirates A380 after the event got underway at the Emirates Lounge in Changi Airport Terminal 1. The features of the special premium economy experience were showcased to the audience. The Premium Economy cabin on an Emirates A380 with four classes is at the front of the main deck and has 56 seats arranged in a 2-4-2 layout. The cabin’s large seat pitch and width for working and relaxing, as well as specially designed facilities like in-seat charging stations and a side cocktail table, all anticipate the needs of the passengers.  The experience is completed by thoughtfully chosen in-flight facilities, a creative food, and a wide range of beverage choices. On the Singapore to Dubai flights EK 354 and EK 355, Emirates Premium Economy is available. Source- Travel daily

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‘Picturesque’ National Parks in America, according to a new research.

According to recent research, Gateway Arch National Park is the most Instagrammable national park in the United States. The size of each US national park was compared to Instagram hashtag data to determine which had the most “hashtags per acre,” according to a study by the travel resource website Places To Travel. According to the survey, Missouri’s Gateway Arch National Park is the most Instagrammable US national park. The park is set on a total of just 90.9 acres and has 11,221 hashtags on Instagram putting it top of the list with 123.44 hashtags per acre. With 728,221 hashtags, Bryce Canyon National Park is in second place and has the ninth-highest total on Instagram. The park, which located in Utah, is marked by the red rocks that line the canyon and provides numerous hiking options. With a hashtag density of 20.32 per acre, it has the second-highest land area of 35,835.08 acres. With 11.80 hashtags per acre, Acadia National Park in the U.S. state of Maine comes in third. This 49,075-acre national park is well known for its rocky beaches and granite peaks, and with 579,344 Instagram images using the hashtag, it’s obvious that it’s a terrific place for pictures. Zion National Park in Utah is just outside the top three. Zion National Park has an average of 9.69 hashtags per acre with 147,237 acres and 1,428,038 hashtags on Instagram. Arches National Park comes in fifth with 8.72 hashtags per acre. The national park has 669,062 hashtags on the platform and covers an area of 76,678 acres. Haleakal National Park comes in sixth while Hot Springs National Park comes in seventh. In comparison to Haleakal National Park, which covers 33,264 acres and has a total of 261,253 hashtags, Hot Springs National Park has 8.61 hashtags per acre as a result of its 5,548 acres and 47,815 total hashtags. American Samoa National Park, which is spread across four islands in the country of American Samoa, comes in eighth. It spans 8,256 acres and contains 59,542 hashtags in total, or 7.21 hashtags per acre, on Instagram. Yosemite National Park and Indiana Dunes National Park, both having 4.46 hashtags per acre, and 9.12 hashtags per acre, respectively, round out the top ten. Source- Travel daily

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As its Asia expansion continues, Colatour chooses Amadeus as its travel technology partner

The deployment of Amadeus Instant Search for Online Travel Agencies is the first step in a strategic business transformation journey that Colatour, the owner of Comfort Travel Group, is embarking on with Amadeus as its principal travel technology partner. The technology will help the travel firm to improve the client experience by giving bookable recommendations for its most popular itineraries in a couple of moments. The material has gotten more dispersed as the travel ecosystem continues to change, according to Allen Ma, general manager of Comfort Travel. This causes issues when it comes to maintaining reliable technical infrastructure. By implementing Amadeus Instant Search for OTAs, we will be able to remodel our search solutions in a highly scalable and predictable way.  With visibility across metasearch players, Amadeus Instant Search for Online Travel Agencies provides access to millions of airline prices. Agencies can adapt offers to meet their needs depending on the most relevant business use cases, rapidly fetching fares from one origin to multiple destinations over a big date range. Colatour intends to boost the conversion rate from search to booking by implementing the solution in order to achieve its goal of expanding its footprint in Asia. Javier Laforgue, Executive Vice President, Travel Unit & Managing Director, Asia Pacific, Amadeus, said: “Our long-term cooperation with Colatour is a tribute to Amadeus’ dedication to technical innovation. We believe effective search is vital, not only to airlines, but for all travel industry stakeholders. Source- Travel daily

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Emirates departs for Montréal

Emirates has departed for Montréal, its second gateway in Canada, making it the airline’s first passenger journey to the city. At 03:30 today, Emirates aircraft EK243 took off with over 340 people on board, including a VIP delegation and journalists. The airline’s North American network now includes 14 destinations and a total of 18 across the Americas with the addition of the new daily route to Montréal, which complements Emirates’ seven weekly services to Toronto. Through Dubai, the route will connect travellers to Canada from places like Lebanon, India, Iran, Vietnam, Malaysia, Thailand, and South Africa. Direct flights between Dubai and Montréal are anticipated to be in high demand from a variety of demographic groups, including Canadians who live and work in the UAE and go there for business and pleasure as well as to see family and friends. The route is anticipated to become extremely popular with students from the Middle East, West and Central Asia, and the Far East because Montréal is home to many top-tier universities. Adnan Kazim, the company’s chief commercial officer, Salem Obaidalla, its senior vice president of commercial operations for the Americas, and David Broz, its vice president of aeropolitical and industry affairs, were among the Emirates executives on board. The Canadian ambassador to the UAE, HE Radha Krishna Panday, was present at the airport to bid the delegation farewell. Captain Talal Al Hammadi (UAE National), Captain David Reny (Canadian), First Officer Omar Alhammadi (UAE National), and First Officer Veljko Veljovic (Canadian) were in charge of the first flight to Montréal. Emirates will fly a three-class Boeing 777-300ER on the trip, with 42 lie-flat seats in business class, over 300 roomy seats in economy class, and eight private suites in first class. Source- Travel daily

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Europeans change their travel plans because of cost concerns

The percentage of Europeans who intend to travel between June and November 2023 fell by 4% from the previous year, although it still stands at a high 69%. With 45%, 56%, and 62% of respondents from Austria, Switzerland, and Germany, respectively, having vacation plans in the upcoming months, these three countries stand out as the most cautious tourists. The British (75%) and French (80%), on the other hand, are the most keen to travel during that time. Although a slowdown in the pent-up demand following COVID-19 can be used to explain the decline in travel intentions for Europe, the Monitoring Sentiment for Domestic and Intra-European Travel – Wave 16 study by the European Travel Commission (ETC) suggests that financial pressures are also having an impact on vacationers. President of ETC Miguel Sanz commented on the findings, saying: “Our most recent data demonstrates that concerns over inflation and personal budgets remain among European tourists. However, Europeans continue to be excited to travel in the coming months. Many people are looking for cheaper experiences, alternative travel options, or are thinking about travelling off-season to stretch their travel budgets. We advise places and companies to take advantage of these trends and help tourists travel off the main path and during the slower seasons. Europeans like off-season tourism and less expensive locations Nearly a quarter (24%) of European travellers are concerned about the 6% increase in trip prices overall, while 17% are anxious about the state of the economy and their personal circumstances. Europeans are changing their conduct both before and after arriving at their destination in order to deal with the rising cost of travel. 17% want to travel off-season to receive cheaper rates, and 14% want to go on vacation to places they think are more reasonably priced. In order to find the greatest value, 13% of European passengers hope to book their flights earlier than usual, and 12% intend to fly low-cost airlines. In the meantime, Europeans keep changing their in-destination behaviour to meet the available budgets: 17% will reduce their shopping spending, 15% will look for less costly eateries, and 15% will pick less expensive lodging options. Travellers from Europe are also concerned about the current conflict between Russia and Ukraine (12%), congested tourist spots (9%), booking and cancellation rules (9%), and potential severe weather conditions (8%). The vacation plans of Europeans are influenced by the pleasant weather and tempting discounts. Europe remains the first choice of respondents, with 59% planning to embark on a holiday within the region, while 12% aim to take a trip outside of Europe (up by 3% since 2022). Meanwhile, the popularity of domestic travel has dropped by 6%, with just 26% of travellers opting for a “staycation” in the next months. Spain remains the most popular destination for travellers, with 8% planning a vacation there, followed by France (7%), Italy (7%), Greece (5%) and Croatia (5%). Still, Mediterranean destinations have seen a 10% drop in visitors aiming to travel there from last year. On the contrary, destinations like the Czech Republic, Bulgaria, Ireland, and Denmark are experiencing a surge in popularity. This can be attributed to travellers seeking out less crowded destinations, and milder temperatures. A resurgence of events and business travel Despite rising costs of living, European travellers are planning multiple trips, with 33% aiming to travel twice and 26% at least three times this summer and autumn. Another 30% of respondents are thinking of taking only one trip (4% lower than last year). In terms of duration, most European travellers (36%) are choosing to spend less than a week (four-six nights) in their destination, while 27% aim to stay seven-nine nights. Travelling to a destination for an event is rising in popularity, with 10% of European travellers planning to do this between June and November 2023, up from 4% in 2022. Additionally, there has been a 4% increase in business travel, with 9% of respondents intending to embark on a work-related trip. Despite a 6% decline from the same period in 2022, travelling for leisure remains the top choice for 68% of Europeans. Source- Travel daily

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As its expansion programme continues, Qatar Airways Group achieves record sales and solid earnings

The Official Airline Partner of FIFA World Cup Qatar 2022, Qatar Airways Group, has once again declared a solid financial performance in its annual report for 2022–2023 that was just published. The airline attributes its successful strategy, which was implemented during a remarkable year for the Group as FIFA’s Official Partner and Official Airline of the FIFA World Cup Qatar 2022TM, as well as its premium product, which is focused on delivering a world-class customer experience, and the dedication of its global workforce. During the fiscal year 2022–2023, Qatar Airways Group declared a net profit of QAR 4.4 billion (US$ 1.21 billion). QAR 76.3 billion ($21.0 billion) was the overall revenue growth, a 45 percent rise over the previous year. Passenger revenue climbed by 100% over the previous year on an increase in capacity of 31%, driven by yield increases of 9% and load factors of 80%, both records for the airline, leading to a steady growth in market share. 31.7 million passengers were carried by Qatar Airways, an increase of 71% from the previous year. Qatar Airways is well-positioned for the future thanks to its continuing focus on customer experience, loyalty, digitalization, and sustainability. The Qatar Airways reward programme Privilege Club also experienced considerable growth in a number of new local and international partnerships, an improved offering, and revenues bolstered by the use of Avios as its currency. In addition to the current list of top international companies, Privilege Club members can now access Qatar Airways Group using the Avios currency for payment in Qatar Duty Free, Discover Qatar, and Qatar Holidays. Throughout the 2022–2023 fiscal year, Qatar Airways Cargo remained the top air cargo carrier in the world, pushing forward with a strategic emphasis on growth, sustainability, and digitalization while continuing to support the continuity of international trade despite persistent market problems. At QAR 17.8 billion (US$ 4.9 billion), the Group produced a solid EBITDA Margin of 23%. EBITDA increased by QAR 110 million (US$ 30.2 million) over the prior year as a result of efficient, adaptable, and fit-for-purpose company operations in every sector. The growth of Qatar Airways’ passenger and cargo networks is reflected in its positive earnings, which also meet the airline’s objective to enhancing trade and customer loyalty through the delivery of superior products and strict cost management. The FIFA World Cup Qatar 2022TM, the State of Qatar’s national airline, demonstrated to the world its quick responsiveness by carrying 1.4 million passengers to the wildly successful event on its network. In 2022–2023, the network of Qatar Airways expanded to more than 160 locations. Amritsar, India; Beijing, China; Denpasar, Indonesia; Geneva; London Gatwick; Luxor, Egypt; Nagpur, India; Perth; Qassim; Sarajevo, Bosnia and Herzegovina; Shanghai; Taif; and Windhoek, Namibia are among the thirteen destinations to which Qatar Airways has resumed service. Additionally, the airline added two new flights in 2022–2023 to Dusseldorf, Germany, and Santorini, Greece, giving its customers more options for travel and better connectivity. “I am pleased to announce that Qatar Airways Group has demonstrated another remarkable annual performance,” said Saad Bin Sharida Al-Kaabi, Minister of State for Energy and Chairman of Qatar Airways Group. The transport industry in Qatar serves as a symbol of the country’s global connectivity, bringing people together from all over the world and fostering stronger economic ties in the area. The FIFA World Cup Qatar 2022TM was one of the best FIFA World Cups ever, and Qatar is happy to have welcomed supporters from all over the world. Qatar has established a record-breaking standard for tournament security and safety, making it a popular vacation spot for families. Source- Travel daily

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Techsembly is acquired by Sabre, an online retailer

Techsembly, a developer of hospitality e-commerce solutions, has been acquired by Sabre Corporation, a company that provides software and technology that supports the global travel industry. The deal’s financial details weren’t made public. With the help of Techsembly, international hotels may manage their many online property stores, merchandise, and logistics from a single, consolidated platform.  In addition to its marketplace, Techsembly is an industry leader in the sale and fulfilment of gift cards for hotels, providing extremely sophisticated and customizable options. According to Scott Wilson, president of Sabre Hospitality, “Sabre’s agreement with Techsembly reaffirms our position as a leading global hotel commerce and distribution platform in the hospitality industry.” “This acquisition not only enables us to come together and offer the most comprehensive and effective suite of integrated retailing solutions designed to meet the retailing needs of today’s modern hoteliers, but it also accelerates our product roadmap through Techsembly’s marketplace and gift card capabilities.” Today’s hoteliers have greater chances to generate revenue streams outside of the room, better differentiate their brand, and improve visitor happiness thanks to Sabre Hospitality’s SynXis Retail Studio, which allows them to retail an infinite number of goods and services with room reservations. Sabre will create a single destination that offers an unlimited number of product types at all stages of the guest journey by combining and integrating Techsembly’s e-commerce marketplace and gift card capabilities with SynXis Retail Studio. This will eliminate the need for hoteliers to manage multiple sites and provide a seamless guest experience while accelerating revenue. We created Techsembly with a strong focus on customer service, innovation, and providing outcomes that are backed by data to assist our customers generate money outside of the standard room sales. By joining Sabre, we will be able to serve more customers globally, deliver game-changing technology, and develop our business, according to Techsembly co-founder and CEO Amy Read. We are excited to bring our skilled staff and in-depth knowledge of luxury brands, international e-commerce technologies, the digital customer experience, pricing, and payments to Sabre Hospitality. As part of the deal, Techsembly’s outstanding developers and e-commerce specialists will join Sabre. Techsembly, a UK-based company with operations in Singapore and Hong Kong, has a significant presence in the luxury hotel market and a rising customer base. The long-term goal of Sabre Hospitality is to become the industry’s top global platform for hotel commerce and distribution. This goal is essential to achieving Sabre’s goal of becoming the top global travel technology platform. Source-Travel daily

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Records for the Melbourne Convention & Exhibition Centre

 Its Biggest Month May saw over 76 events, including manufacturing, hospitality, health, business, industrial, and consumer events, take place at Australia’s largest convention and exposition venue, MCEC. Because MCEC employs almost 1,000 people and works with over 1,700 suppliers and companies to operate and deliver events, these events have a significant impact on Victoria. In Victoria, MCEC collaborates with more than 600 food and beverage retailers to source produce responsibly. Spineweek, which brought together 1,500 physicians and scientists from all over the world to promote scientific collaboration, marked the beginning of the month. Over three days, MCEC hosted FoodService Australia, the premier hospitality and food trade event. More than 8,000 business people came together to network, attend conferences, and participate in the “Chef of the Year” competition. Nearly 16,000 people from 29 different nations attended Australian Manufacturing Week to see the latest equipment, technologies, and ideas in the field of advanced manufacturing. Over 26,000 people came to the MCEC for the Good Food & Wine Show from all over the State to watch their favourite celebrity chefs prepare meals, take part in seminars, and taste Australian foods and wines. The Rotary foreign Convention, which brought over 14,000 foreign delegates to Melbourne and contributed more than $91 million to the local economy, was lastly hosted at MCEC at the end of May. With activations all around the city, this significant event completely filled the MCEC and Rod Laver Arena at Melbourne and Olympic Parks. With the assistance of the Victorian Government and Tourism Australia, the Melbourne Convention Bureau led the proposal for the event. These activities directly boost the local economy, leave a lasting impression on the neighbourhood, and enhance Melbourne’s standing as a major centre of knowledge and culture worldwide. The variety of activities held at MCEC all year round highlight the city’s alive and welcoming culture, drawing tourists from all over the world. Modern amenities and a dedication to sustainability make MCEC a top option for event planners seeking to have a good effect on both their attendees and the environment. Steve Dimopoulos, the minister of sports, tourism, and major events for Victoria, declared that “no one does events quite like Victoria.” Business events keep our hotels full, our restaurants busy, and our economy robust. “MCEC is a significant event location, and I commend the entire team for contributing to drawing hundreds of thousands of visitors to our state and bolstering local economies and employment.” “In the first full year of operation post-COVID, MCEC has seen an enthusiastic return to in-person events, demonstrating our ability to bounce back and provide exceptional experiences for our clients,” stated Natalie O’Brian, CEO of MCEC. Melbourne’s standing as a premier international events destination is strengthened by the robust industry demand. “We are proud to host major business events at MCEC that welcome industry leaders from a variety of different fields to connect, collaborate, and discuss critical issues, resulting in ground-breaking research and cutting-edge social policy,” says the organisation. Our professional team makes sure that every event is performed flawlessly, providing consumers with personalised experiences and making an impression on attendance. At MCEC, we look forward to continuing to host top-notch events. Source- Travel daily

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Emirates Group increases hiring internationally

With a massive campaign to fill 180 different posts with the brightest minds and talent from around the world, the Emirates Group is building the basis for its next significant growth phase. At both Emirates and dnata, the Group is seeking to hire only the best cabin crew, pilots, engineers, IT specialists, and customer care representatives. Despite difficult conditions in the global labour market, the Emirates Group finished its fiscal year on March 31 with more than 102,000 employees, having hired 17,160 people for a variety of positions throughout the course of the year. Senior Vice President of Human Resources at Emirates Group Oliver Grohmann stated: “The Emirates Group has established an amazing reputation as a top employer and a pioneer in the aviation industry. People strive to work and live in Dubai, one of the world’s safest, most cosmopolitan, and vibrant cities, as well as to be a part of the Group’s growth narrative and its objectives. For positions across the business, we received about 2.7 million applications during the most recent fiscal year. In order to shortlist, choose, and reply to candidates in the most effective manners possible, we use cutting-edge technologies like digital assessments, artificial intelligence, and other top-tier recruitment tools. The people who are most qualified for the many positions that will support and drive our future growth and expansion are individuals we are concentrating on hiring. The new recruitment drive for flight attendants and pilots coincides with one of Emirates’ most exciting periods in history: a year of record financial results and profit share, projected growth, network expansion, delivery of the new fleet of Airbus A350 and Boeing 777-X aircraft beginning in 2024, a booming travel industry, and an upbeat outlook in general. Cabin staff In order to provide customers with an unrivalled onboard experience, Emirates organises open days and invite-only events across six continents, visiting hundreds of cities all year long. The application procedure is meticulously planned to be finished in a single day, and candidates are contacted 48 hours after the assessment. After operating these events successfully in Budapest, Madrid, and Lisbon in June, Pilots Emirates is holding a series of open days to attract pilots across the UK and Ireland – Dublin, Manchester, London Gatwick, and London Stansted – in August. On July 19 at 1 PM Dubai time, there will be an online information session. Emirates’ pilots fly one of the world’s newest and most technologically advanced fleets of 260 all-wide-body Airbus A380 and Boeing 777 aircraft to 150 locations on six continents and over every type of terrain, including the North Pole. Over 900 new pilots have joined the airline’s three recruitment programmes since 2022: Direct Entry Captains, Accelerated Command, and First Officers. A330, A340, A350, and A380 fly-by-wire wide-body aircraft are suitable for captains with recent command experience. The A380 Direct Entry Captain is created for them. Accelerated Command: for seasoned Airbus Captains who currently fly regional routes in narrow-body aircraft. Those with multi-engine, multi-crew aviation expertise and a current Airline Transport Pilot Licence (ATPL) should serve as first officers. Engineers In July and August, Emirates Engineering is organising open houses in Australia, Canada, Brazil, South Africa, and the UK. Emirates is hiring 75 structural technicians in addition to over 400 positions in engineering support and aircraft maintenance engineering, with a fleet of 260 wide-body aircraft, the largest retrofit programme in aviation under way internally, and the 777-X and A350 soon to join. Source- Travel daily

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Travel technology gives industry experts an advantage

The position of the modern tourism professional has undergone a significant transformation in an environment where travel is becoming more and more competitive—from the tour operator to the DMC and even the property owner. The amount of labour has multiplied rapidly as more and more travellers are returning to the roads and the air. At the same time, COVID-19’s chronic skills shortage in the tourism sector is still a problem, leading to a rise in the usage of travel agencies. Tourism workers today must balance the conflicting demands of discerning customers and a wealth of accessible information in the digital age. These customers desire prompt, effective, and honest service, much like what they would anticipate from online booking systems, because they have the same access to information. Online resources are helpful for getting quick information, but they frequently lack the personal touch. Customers are increasingly looking for this missing component, and they are getting it in the shape of the individualised guidance, assistance, and flexibility provided by tourism professionals. Qualities that are simply impossible for algorithms to imitate. Consequently, the tourism industry is facing a dilemma. They must not only fulfil their job requirements but also match the effectiveness of online booking platforms. However, it’s an interesting environment to be in for Craig Byren, managing director of ViaData, who has spent more than 15 years creating and building end-to-end business systems for the travel and tourism industry (including DMCs, tour operators, and travel brokers). The tourist sector is constantly changing, with outdated practises being replaced by creative fusions of technological innovation and human skill. Professionals in the tourism industry find themselves in a fight against time and efficiency as they deal with an increase in workload.  For smaller firms in particular, this can be difficult, adds Byren. The good news is that the race can be won by shrewdly utilising technology, though. Byren contends that rather than displace tourism experts, technology should empower them. While ensuring they maintain the vital human touch that distinguishes them from automated booking systems, it should make their tasks simpler, operations more efficient, and it should offer them useful insights. Travelyst, a piece of software from ViaData, is a nice illustration. According to Byren, “Travelyst’s technology is built to seamlessly integrate with the tourism company’s existing operations.” Everything is integrated, from client relationship management to itinerary creation. This enables tourism consultants to effectively manage their workload and offer their clients a customised service. The back-end processes are not the only ones affected by this technological integration. It also improves the areas of the business that interact with customers. An efficient communication process is facilitated by a thorough view of client inquiries, the capacity to record talks, and direct email integration. “By using integrated technological solutions, consultants can track leads more successfully and reply to customer inquiries more quickly. The goal is to cut down on administrative work so that consultants have more time to concentrate on creating memorable travel experiences, according to Byren. The benefits of technical development go beyond improved operational efficiency. Tourism industry executives can acquire important insights into their business activity with the inclusion of full reporting and dashboard features. Byren underlines the importance of these tools for helping people make decisions that are in line with the growth goal of the tourism industry. Source- Travel daily

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